Five9 CEO on acquiring virtual agent provider Inference Solutions

Five9 CEO Rowan Trollope explained why the cloud contact center provider acquired Inference Solutions, an Intelligent Virtual Agent (IVA) platform, boosting its artificial intelligence capabilities.

The post Five9 CEO on acquiring virtual agent provider Inference Solutions appeared first on News Lookout.

source https://newslookout.com/world-news/five9-ceo-on-acquiring-virtual-agent-provider-inference-solutions/

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Trump doubles down on 2020 election threat

President Donald Trump’s refusal to commit to a peaceful presidential transition Wednesday comes as Republicans across the country are taking concrete steps that threaten to undermine the integrity of the election, particularly in key battleground states. Trump’s comments about the transition were only the latest instance where he’s actively sought to sow doubt into the legitimacy of the election. But beyond Trump’s rhetoric, his campaign and Republicans at the state and local level are moving to make it more difficult for voters to cast a ballot, more difficult for states to count votes and more likely that tallies will be challenged in the courts — with a particular focus on mail-in voting, which is being dramatically scaled up this year because of the coronavirus pandemic. Those efforts, along with Trump’s repeated baseless claims that the election will be rigged, threaten to eat away at the public’s confidence in the outcome, regardless of whether Trump or former Vice President...

The giant leaps in language technology — and who’s left behind | Kalika Bali

Visit http://TED.com to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more. Thousands of languages thrive across the globe, yet modern speech technology — with all of its benefits — supports just over a hundred. Computational linguist Kalika Bali dreams of a day when technology acts as a bridge instead of a barrier, working passionately to build new and inclusive systems for the millions who speak low-resource languages. In this perspective-shifting talk, she outlines what happens when a language is omitted from the digital landscape — and what can be gained when communities keep pace with the future. The TED Talks channel features the best talks and performances from the TED Conference, where the world’s leading thinkers and doers give the talk of their lives in 18 minutes (or less). Look for talks on Technology, Entertainment and Design — plus science, business, global issues, the arts and more. You’re welcome to link to or ...

Former USPS chair of board of governors sounds alarm on mail-in voting

Funding the U.S. Postal Service has become a political hot-button issue in the run-up to the November presidential election. The USPS has formally warned 41 states that it cannot guarantee that all votes cast by mail will be delivered in time to be counted. Former chairman of the USPS board of governors S. David Fineman joins CBSN’s Lana Zak to talk about his Barron’s op-ed "Quit Interfering and Save the Postal Service." The post Former USPS chair of board of governors sounds alarm on mail-in voting appeared first on News Lookout . source https://newslookout.com/world-news/former-usps-chair-of-board-of-governors-sounds-alarm-on-mail-in-voting/

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